C2C Collection Specialist

Location in Warsaw, Burakowska Str. 14


  • To contact clients and collect outstanding payments
  • To keep balance between maintaining trustful relationships and ensuring timely payments

Your responsibilities:

      • Monitoring accounts to identify overdue payments 
      • Execution of a complex Cash Collection process
      • Monitoring payment deadlines and sending reminders to customers
      • Verifying and reviewing details of client’s accounts and due payments 
      • Contacting the customers to obtain payment statuses
      • Facilitating the identification and resolution of any customer disputes 
      • Reconciling open balances and investigating differences between the payments and invoices 
      • Coordinating accounts receivable month-end close activities and reporting 
      • Reconciling settlements and customer balances
      • Supporting creation of the desktop procedures (DTPs) for the C2C area


Core elements related to this role

      • Delivering a high quality and cost-effective service and oversees the process or part of credit to cash process
      • Driving continuous improvement within the team 
      • Strong attention to details
      • Analytical skills


Our requirements

      • Minimum Bachelor's Degree in Finance and Accounting / Economics or related fields
      • 2-3 years’ experience in Finance and Accounting in C2C area
      • Analytical problem solving and attention to details
      • Good English both spoken and written



  • Knowledge of JDE/Oracle 
  • Knowledge of any debt recovery platforms and/or credit worthiness app 
  • Project management skills
  • Knowledge of Hungarian, Slovak/Czech or Romanian

What we offer

  • International & dynamic environment
  • Hybrid & Remote working 
  • Life insurance 
  • Private medical care 
  • Cafeteria
  • Lunch pass 
  • Holiday funds
  • Referral program
  • Charity initiatives


To apply for our position, please send your CV to the address:, adding in your CV the clause: I agree to the processing of personal data provided in this document for realising the recruitment process pursuant to the Personal Data Protection Act of 10 May 2018 (Journal of Laws 2018, item 1000) and in agreement with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).


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