C2C Specialist Trainee with HU
Location in Warsaw, Burakowska 14
Core elements to this role
- Excellent written and verbal communication skills
- Openness to discuss with customers
- Strong attention to detail
Your responsibilities:
- Processing customer, contract and pricing data entry in the system
- Preparing preliminary calculations for generating invoices
- Assisting and coordinating information flow with other teams in leveraged and retained organization
- Coordinating and assisting information flow with customers
- Drafting, storing, verifying, and archiving documentation
- Preparing reports
- Supporting sales staff in handling and documenting customer accounts
- Following and contributing to the communication procedures, guidelines, and policies
- Taking incoming customer calls, resolving basic customer queries
Our requirements | Must have
- 2 years’ experience in similar position
- Ability to multi-task, prioritize, and manage time effectively
- Ability to work as part of a team
- Working knowledge of English both verbal and written
- Proficiency in Hungarian
- Working hours: 8am to 4 pm
- Working calendar according to Hungarian holidays
Asset
- Previous experience in customer support and familiarity with our industry as preferred
- Proficiency in other European language
What we offer
- International & dynamic environment
- Hybrid & Remote working
- Life insurance
- Private medical care
- Cafeteria
- Lunch pass
- Holiday funds
- Employee referral program
- Corporate sports team
- Bike parking
- Charity initiatives
- Integration events
- Modern office
