Customer Care Specialist CZ/SK

Location in Warsaw, Burakowska 14

Core elements to this role

  • Sales and negotiation skills
  • Excellent written and verbal communication skills
  • Openness to discuss with customers
  • Strong attention to detail

Your responsibilities:

      • Making outbound customer calls, offering company’s products to existing customers
      • Proactive customers activation and retention
      • Incoming orders taking
      • Taking incoming customer calls, resolving customer queries
      • Assisting and coordinating information flow with other teams in leveraged and retained organization
      • Following and contributing to the communication procedures, guidelines and policies


Our requirements | Must have

      • University degree
      • Ability to multi-task, prioritize, and manage time effectively
      • Ability to work as part of a team
      • Working knowledge of English both verbal and written
      • Proficiency in Czech or Slovak 
      • Working hours: 8am to 4 pm
      • Working calendar according to SK/CZ holidays



  • Experience in working with customer master data and master data cleansing processes
  • Proficiency in other European language

What we offer

  • International & dynamic environment
  • Hybrid & Remote working
  • Private medical care
  • Christmas and annual bonus
  • Cafeteria
  • Lunch pass
  • Life insurance
  • Holiday funds
  • Employee referral program
  • Corporate sports team
  • Bike parking
  • Charity initiatives
  • Integration events



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