Objective of the role
- To support collection process through contacting clients and collect outstanding payments
Core elements to this role
- Strong attention to details
- Analytical skills
- Proficiency in Polish language written and spoken
Your responsibilities:
- Monitoring accounts to identify overdue payments
- Supporting debt collection employees
- Supporting the legal debt collection process in communication with debt collection companies by preparing documents, verifying payments, sending reports
- Preparation of projects of simple template letters
- Preparation of documentation for litigation
- Entering data into the system
- Sending documents for notifications to external debt collection companies and generating and sending periodic reports to external debt collection companies
- Document archiving · Handling the return of debt collection correspondence (checking the reason, verifying the customer's address)
- Completing customer data such as telephone number and e-mail address
Our requirements | Must have
- During the studies – preferable faculty of law, finance
- Proficient knowledge of Polish
- Communicative knowledge of English
- Commitment to entrusted duties
- willingness to acquire knowledge from the best experts in an international organization
Asset
- Knowledge of JDE/Oracle
- Knowledge of debt recovery process
- Knowledge of MS Office package
- Knowledge of any of the East-European languages: Hungarian, Slovak, Czech or Romanian
What we offer
- International & dynamic environment
- Hybrid & Remote working
- Private medical care
- Christmas and annual bonus
- Cafeteria
- Lunch pass
- Life insurance
- Holiday funds
- Employee referral program
- Corporate sports team
- Bike parking
- Charity initiatives
- Integration events