C2C Collection Specialist (12m)

Location in Warsaw, Burakowska Str. 14

Objective of the role

    • To support collection process through contacting clients and collect outstanding payments

Core elements to this role

  • Strong attention to details 
  • Analytical skills
  • Proficiency in Polish language written and spoken

Your responsibilities:

      • Monitoring accounts to identify overdue payments
      • Supporting debt collection employees
      • Supporting the legal debt collection process in communication with debt collection companies by preparing documents, verifying payments, sending reports
      • Preparation of projects of simple template letters
      • Preparation of documentation for litigation
      • Entering data into the system
      • Sending documents for notifications to external debt collection companies and generating and sending periodic reports to external debt collection companies
      • Document archiving · Handling the return of debt collection correspondence (checking the reason, verifying the customer's address)
      • Completing customer data such as telephone number and e-mail address


Our requirements | Must have

      • During the studies – preferable faculty of law, finance
      • Proficient knowledge of Polish
      • Communicative knowledge of English
      • Commitment to entrusted duties
      • willingness to acquire knowledge from the best experts in an international organization



  • Knowledge of JDE/Oracle 
  • Knowledge of debt recovery process
  • Knowledge of MS Office package
  • Knowledge of any of the East-European languages: Hungarian, Slovak, Czech or Romanian

What we offer

  • International & dynamic environment
  • Hybrid & Remote working
  • Private medical care
  • Christmas and annual bonus
  • Cafeteria
  • Lunch pass
  • Life insurance
  • Holiday funds
  • Employee referral program
  • Corporate sports team
  • Bike parking
  • Charity initiatives
  • Integration events



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